FAQ

What makes MetroConnected events unique?

First, we plan events that we know people would enjoy attending with their friends, colleagues, and significant others if they had the means to organize them on their own. Second, by monitoring what's hot in and around the city, we hold our events at only the best venues and locations. Third, MetroConnected creates an environment conducive to mingling and networking with others. We are sure to surpass your expectations by providing high quality events that enable you to meet a variety of new people and explore the city and surrounding areas.
How do I become a member?

Simply register in our Join Us section for free and you will begin to receive our weekly event electronic newsletter. After general registration you have the option to purchase a VIP membership, which entitles you between 10 and 20% off every MetroConnected event, first signup option to events with limited seats, and special invitations to VIP Only events.
How much does it cost to join?

General membership is free and VIP membership is $49 per year.
What are the advantages of becoming a member?

You will meet other driven professionals looking to make new friends and expand their current network. You'll discover all that Sacramento has to offer with new venues and experiences. SYP will turbo charge your social life with a variety of activities and not just the bar scene. We will help bring balance to your hardworking career lifestyle, which will ultimately bring you more success in life and at work.

What are the advantages of becoming a VIP member?

All VIP members receive up to 25% off event prices when they purchase their tickets online. VIP members get first notification for events that have a limited number of spots available for purchase, such as weekend getaway trips.

I signed up to join your list but never received an email. What now?

Contact us via email: syp@sypsactown.com to let us know. Also, please add this email address to your Address Book to prevent our messages from being blocked by Spam filters.
What are the members like?

SYP members are a diverse group of individuals from an array of backgrounds, experiences, and professions. All of them share the desire to have a good time and meet other professionals in the area. Simply attend the events that you enjoy, and you will meet people that share your interests.
What is the age range of your members?

We have different groups covering different age ranges. Our core group is comprised of individuals primarily between the ages of 25 and 39, but we also hold separate events for people ages 21 to 29 and for people ages 35 and up.
Do I have to attend events for my age range?

No. The age ranges are simply suggested parameters to help you find the group most suitable for you and the events that you will feel most comfortable attending. You are welcome to attend any event. We also sometimes offer events that overlap two suggested age ranges or that cover only part of a suggested age range.
Do I have to be single?

Many of our members are single, but it is certainly not a requirement. Couples and groups of friends are welcome to attend our events together. Approximately 65 percent of our members are single and 35 percent are in relationships.
Do I have to live or work in the city to join your organization?


Of course not! If you know that you will be traveling and want to have some fun and meet people in a city you are visiting, we encourage you to check our website in advance to find events that interest you.
I don't know anyone in MetroConnected; can I attend events alone?

Absolutely! In fact, the majority of our members do so, which is why it is our aim to create a comfortable and enjoyable environment for all you professionals to meet and get to know each other. In fact, if you let us know when you check in that you would like to be introduced around, we will introduce you to other people who have made a similar request.
How do I sign up for an event I want to attend?

Just click on “Buy Tickets” from the event details in our Events Calendar section. We accept Visa and MasterCard through our secure server. You will receive a confirmation email shortly after your information is processed. If you do not receive a confirmation, it could be that your ISP is blocking our emails from getting through to you. You can always log on to our website to confirm which events you are signed up for. We accept cash at the door for some events, but if you decide not to purchase tickets in advance we cannot guarantee your space will be available. Also, the price is frequently higher at the door than it is for advance purchases.
Do you save my credit card information?

No. Our systems are very secure and use the latest security technology. However, for your protection, we do not keep your credit card information on file.

If I reach a voicemail message when I call the MetroConnected phone number, when can I expect my call to be returned?

If you reach our voicemail, please leave a message. We check our voicemail regularly, and someone will promptly return your call. You can usually expect a call back from us within 24 hours of leaving your message.
What happens if I am late or miss an event that I already paid for?

We apologize, but we cannot give you a refund or credit if you sign up for an event and are unable to attend at the last minute. This is true even if you are ill, hit traffic, have a personal emergency, or otherwise are unable to attend the event. The reason for this is that we are normally required to pay for your presence in advance.

Since we do not offer refunds or credits, please allocate enough time so that you do not miss out on the fun. If you cannot attend an event, you are welcome to transfer your ticket for that event to somebody else. Just let us know in advance the name of the person you want to transfer your ticket to. The only time we cannot permit ticket transfers is when we are prohibited from doing so, which happens sometimes with airline tickets, certain embassies that require advance security checks on all names, and similar activities.
Do you mail tickets?

No. We put your name on a list that our representatives use to check you in at the door. We also email you a confirmation when you place your order, and we request that you bring a printout of your confirmation to the event. We suggest adding us to your Address Book so that confirmations do not end up in your Junk Folder as a result of SPAM filters.
Can you promote my charity or my charity event?

Every quarter we choose a charity of the month to promote. Because we get approached by hundreds of charities each year, we are unable to fulfill all the requests we receive. However, we do offer charities alternative options, such as the opportunity to co-sponsor our events to raise funds for your charity. Email us at charity@sypsactown.com with the word "Charity" in your subject header for more information on having MetroConnected promote your charity or charity event.
What do I do if I have a great idea for an event?

We would love to hear your ideas. If your recommended event is something that we think most of our members would enjoy, we will try our best to make it happen. Feel free to email your thoughts to us at syp@sypsactown.com .
Who do I contact with other questions?

Feel free to utilize our website contact form found in our About Us section.